Contacts

Requesting information

  • If you have a specific question about the National Strategies in your school or training/professional development, in the first instance contact your local authority.
  • If your local authority is not able to resolve your query, please contact the National Strategies,
    [e] primary@capita.co.uk
    [e] secondary@capita.co.uk
    Helpline: 0845 850 1444
    Textphone: 0845 850 1446

Ordering publications

  • A complete library of all National Strategy publications can be found in the Publications area of the Standards site http://www.standards.dfes.gov.uk/ together with details of how to order. Many of our publications can be downloaded in PDF or WORD format.
  • If you cannot locate a publication, please use the search facility within the Standards site.
  • To order publications, please contact the DfES Publications Centre:
    [e] dfes@prolog.uk.com
    [t] 0845 60 222 60
    [f] 0845 60 333 60
    Textphone: 0845 60 555 60

Alternative formats

  • National Strategy materials are available in alternative formats on a 'Produce-on-Demand '(POD)' basis.
  • Formats include: braille, audio, large print, subtitling, CDi and DVD.
  • Timescales for production will vary from one week to three months or longer depending on complexity of materials.
  • To request publications in alternative formats please contact:
    [e] primary@capita.co.uk
    [e] secondary@capita.co.uk
    Helpline: 0845 850 1444
    Textphone: 0845 850 1446

Your views and queries

  • We would like to know your views about our publications. To get in touch or, if you have any queries about any of our publications, please contact the National Strategies:
    [e] primary@capita.co.uk
    [e] secondary@capita.co.uk
    Helpline: 0845 850 1444
    Textphone: 0845 850 1446

Technical problems or errors

  • If you have a problem downloading files from this site, first consult the Help section of the site.
  • If the problem persists or you have identified an error, please contact us at primary@capita.co.uk